"Everything about our experience with you and Quality
Heating was positive. From the diagnosis of the problem,
recommendation for the specific furnace, duct design and
actual installment, all went as it should and as we had
hoped. Better, in fact. The house is so much more quiet and
Michael & Sheila Sales
Quality Heating staff...were both
knowledgeable and skilled at what they did. They were
meticulous and if they were unsure of an outcome, they did
it over until they were completely satisfied. They were
hardworking and self-starters, not needing someone to
oversee them. They were very dependable, cleaned up after
themselves, and always explained what they were
doing.....Many businesses have fine and capable employees.
But the reason we are writing this letter is that the above
mentioned employees seem to put forth that "little something
extra" that made us feel we were important to them as
Patricia & Donald Pillar
"David Hocker came across like he really cared and stood behind what he was selling, and explained everything in detail. Then he guaranteed us that the workers who would come in and install everything would be very professional, neat and clean and, once again, he was right."
Chris & Janette Dithman
"A two-to-three week wait for our new air conditioning system was okay until the outside (and inside) temperature soared and I became very ill and was nearly hospitalized. George called and talked to Mr. Hocker asking if there was any way our wait time could be shortened due to my breathing problems and not handling the heat very well. The next phone call was to tell us we would be getting air conditioning the next day. We were so delighted and thankful...All in all, this performance was above and beyond what we have come to expect in today"s world with the building boom in Bend and service from various companies. Great job! We will continue to say with pride that Quality Heating served us well."
Barbara & George Winterfeld
"The guys were all terrific. Everyone was very professional, polite and knowledgeable. We do not hesitate to recommend Quality Heating to all our friends. You have treated us the same way we treat our customers and we couldn"t ask for more than that."
Henry & Thea Boschma